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Pebble & Twig are proud of the quality materials used and are meticulous in ensuring you will receive a quality piece of art. All pieces are handmade and for that reasons refunds and returns are not accepted.

However, your satisfaction is very important to us so if there is a problem, please don’t hesitate to ask us any questions. Please note that all our pieces may vary since they are all handmade.

Items in stock will be shipped within 5-7 business days of payment being made. 

Custom orders take between 4 - 12 weeks from time of payment to be made. You will be contacted as soon as you place a custom order to confirm design, size, colour and wood/dowel choice. A better estimate of delivery time will be given at this stage of the order process. If you have any questions about any of our products or custom options, please use the contact us form found on my website. I am more than happy to discuss options with you prior to ordering.